NMSD Instructions
PTC/Setup Instructions

NMSD Instructions

 

Windows workstations

  1. Exit out of all PTC Applications, and stop all nmsd processes that are still running on the workstation.
    *To verify, start ‘Task Manager’, go to ‘Processes’, if a nmsd process is still running, select the process and click #End Process.
  2. Download the new 'nmsd.exe' file for the correct architecture, and place it in a temporary directory.
  3. Replace the nmsd executable located in the '<PTC_Software_loadpoint>\<machine_type>\nms' directory with the nmsd executable downloaded from Step 2.
    *Windows location example: d:\ptc\proe\i486_nt\nms
  4. Verify that the new nmsd executable has been placed, by viewing the time stamp in Windows Explorer. (Click #View, #Details to see this timestamp.)
  5. Restart the PTC Application, and verify that the nmsd process starts in the ‘Task Manager’.

 

Unix workstations

  1. Exit out of all PTC Applications, and kill all nmsd processes that are still running on the workstation.
    *To verify that the processes have stopped type 'ps -ef | grep nmsd'.
  2. Download the new 'nmsd' file for the correct architecture, and place it in a temp directory.
  3. Replace the nmsd executable located in the '<PTC_Software_loadpoint>\<machine_type>\nms' directory with the nmsd executable downloaded from Step 2.
    *Unix example: /obj/ptc/proe/sun4_solaris/nms
  4. Verify that the new nmsd executable has been placed, by viewing the time stamp by typing 'ls -l' in the '<PTC_Software_loadpoint>\<machine_type>\nms' directory.
  5. Restart the PTC Application, and verify that the nmsd process starts by entering 'ps -ef | grep nmsd'.

PTC/Setup Instructions

 

Windows workstations (Windchill Products ONLY)

  1. Create a new temporary folder (for example, c:\temp\ptc_patch)
  2. Download the PTC.Setup .zip file into the new temporary folder
  3. Unzip the patch into the temporary folder
  4. Open a new command prompt (DOS prompt), follow these steps to open the prompt
    1. Click on “Start” ==> “Run …”
    2. Type “cmd”
    3. Click OK
  5. In the command prompt, change directory to the newly created temporary folder
    1. For example: cd c:\temp\ptc_patch
  6. Place your CD in the CD-ROM drive (for example, e:\ drive)
    1. Exit out of PTC.Setup if it starts up automatically
  7. Run the batch file runcd.bat passing it the full path to your CD
    1. For example: .\runcd.bat e:\

Note: If you are installing Windchill ProjectLink 6.2.6, you also need to pass “-multicd” as an argument.

For example: .\runcd.bat e:\ -multicd

  1. Proceed with the installation using PTC.Setup as you would normally do
  2. After installation is complete, apply the nmsd fix as instructed above.

 

UNIX Instructions:

  1. Create a new temporary folder (for example, /tmp/ptc_patch)
  2. Download the PTC.Setup .tar file into the new temporary folder
  3. Open a new command prompt (terminal window)
  4. On the command line, change directory to the newly created temporary directory
    1. For example: cd /tmp/ptc_patch
  5. Untar the patch into the temporary folder
    1. For example: tar -xf /tmp/ptc_patch/ptcsetup_patch.tar
  6. Place your CD in the CD-ROM drive
  7. Run the runcd script passing it the full path to your CD
    1. For example: ./runcd /cdrom

Note: If you are installing Windchill ProjectLink 6.2.6, you also need to pass “-multicd” as an argument.

For example: ./runcd /cdrom -multicd

  1. Proceed with the installation using PTC.Setup as you would normally do
  2. After installation is complete, apply the nmsd fix as instructed above.