Timeout Resource - Last Updated Wednesday, 20-Dec-2006 09:50:24 EST

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Windchill PDMLink Release 6.2.6 - Timeout Resource Page

This Product Resource page covers the impact the Timeout issue has on this product/release, what options are available to address the impact, and provide additional information including Files and Instructions necessary to resolve the Timeout issue.

The following 3 sections should be read sequentially:

Impact – Current known areas affected by the timeout issue.

Resolution – Description of the actions required to resolve affected areas.

Files and Instruction – Links to updates required and instructions on how they should be applied.

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Impact

Windchill PDMLink Release 6.2.6.00 – 6.2.6.03

• PTC/Setup

o         PTC/Setup is the installation program used by most PTC products.  After January 10^th it will no longer be possible to install many CDs that use PTC/Setup.

o         The following CDs require the new PTC/Setup:

• Windchill Workgroup Manager for Pro/ENGINEER 2001

o         Pro/ENGINEER 2001 will not start from a Windchill Workgroup Manager Workspace.

o         Users will not be able to open a Pro/ENGINEER model from a Workspace.

o         Users will not be able to upload and download Pro/ENGINEER files.

• Windchill Visualization Service (WVS)

o         Windchill will not be able to generate Pro/ENGINEER viewables

Windchill PDMLink Release 6.2.6.04 – 6.2.6.06

• PTC/Setup - (See above)

• Windchill Workgroup Manager for Pro/ENGINEER 2001 (See above)
• Windchill Workgroup Manager for Pro/ENGINEER Wildfire

o         Pro/ENGINEER Wildfire will not be able to communicate with Windchill.

• Windchill Visualization Service (WVS) - (See above)

Windchill PDMLink Release 6.2.6.07

• PTC/Setup – No impact for the DSU installation.
• Windchill Workgroup Manager for Pro/ENGINEER 2001

o         Pro/ENGINEER 2001 will not start from a Windchill Workgroup Manager Workspace.

o         Users will not be able to open a Pro/ENGINEER model from a Workspace

• Windchill Workgroup Manager for Pro/ENGINEER Wildfire - (See above)
• Windchill Visualization Service (WVS) - (See above)

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Resolution – Please refer to Impact section to determine which resolution steps are necessary for your system then the Files and Instructions section to obtain related updates.

• PTC/Setup – This file is required to run PTC/Setup from an existing CD or CD Image.  When available, download the files and follow the Instructions for PTC/Setup below.
• Windchill Workgroup Manager for Pro/ENGINEER 2001
• Pro/ENGINEER Software Update – To allow both the ability to start Pro/ENGINEER 2001 from a Windchill Workgroup Workspace and open Pro/ENGINEER models from a Workspace, a new build of Pro/ENGINEER must be installed.  This build is Pro/ENGINEER Datecode 2003441 or later.  Therefore, when this build becomes available, it is recommended that a new installation be performed. If you install this new Datecode you DO NOT need to apply the NMSD fix.  However, with this new build of Pro/ENGINEER 2001 it is still necessary to apply the File Adapter DLL patch.
• NMSD - This file will allow Pro/ENGINEER 2001 to start from a Windchill Workgroup Manager for Pro/ENGINEER 2001 Workspace.  This downloadable patch will replace the current NMSD file in your Pro/ENGINEER installation.  This option is available if an update of Pro/ENGINEER is not possible.  Please follow the instructions listed for appropriate release of Pro/ENGINEER at the location listed below.
• Windchill Workgroup Manager for Pro/ENGINEER File Adapter DLL – This Temporary Patch is required to allow for successful upload and download using the Workgroup Manager for Pro/ENGINEER 2001.  When available, download this new file and follow the instructions for the “Windchill Workgroup Manager for Pro/ENGINEER File Adapter” below.

NOTE: The Windchill Workgroup Manager for Pro/ENGINEER File Adapter DLL is NOT required with DSU 7.

• Windchill Workgroup Manager for Pro/ENGINEER Wildfire
• Pro/ENGINEER Software Update – Customers must upgrade their Pro/ENGINEER software to Pro/ENGINEER Wildfire Datecode 2003451 or later.
• Windchill Visualization Service (WVS)
• NMSD - The Pro/ENGINEER software that is being accessed by the Windchill Visualization Service CAD Worker must have the new NMSD file applied or must be upgraded to Pro/ENGINEER 2001 Datecode 2003441 (or later), or Pro/ENGINEER Wildfire Datecode 2003451 (or later).
• Windchill Workgroup Manager for Pro/ENGINEER File Adapter DLL – If your Windchill system is configured with File Synchronization  this temporary patch is required to enable proper Pro/ENGINEER viewable generation.   This also applies to a Windchill system configured with the Pro/INTRALINK Gateway. When available, download this new file and follow the instructions for the “Windchill Workgroup Manager for Pro/ENGINEER File Adapter” below.  If you are using a distributed CAD agent, be sure to follow the specific distributed CAD agent instructions.

NOTE: The Windchill Workgroup Manager for Pro/ENGINEER File Adapter DLL is NOT required with DSU 7.

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Files and Instructions- The files below are currently available for this product/release as well as Instructions for applying the fixes.  Please refer to Impact and Resolution sections to determine which files and instructions are necessary for your system.  Please download the required files first, then the Installation Instructions. 

PTC/Setup Files

PTC/Setup Installation Instructions

NMSD Files

Please visit the appropriate Timeout Resource page for your Pro/ENGINEER Release.

Click one:

• Pro/ENGINEER Release 2001
• Pro/ENGINEER Wildfire

Windchill Workgroup Manager for Pro/ENGINEER File Adapter DLL

Installation instructions are contained within the README file found in the downloaded temporary patch.

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