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ATTENTION: THIS PAGE IS
BEING UPDATED CONTINUOUSLY. PLEASE CHECK BACK FREQUENTLY.
This Product Resource page covers the impact
the Timeout issue has on this product/release, what options are available
to address the impact, and provide additional information including Files
and Instructions necessary to resolve the Timeout issue.
The
following 3 sections should be read sequentially:
Impact
– Current known areas affected by the timeout issue.
Resolution
– Description of the actions required to resolve affected areas.
Files
and Instruction – Links to updates required and instructions on how
they should be applied.
__________________________________________________________________________
Impact
- PTC/Setup
- PTC/Setup
is the installation program used by most PTC products. After
January 10th it will no longer be possible to install many
CD’s that use PTC/Setup.
- NMSD - Pro/ENGINEER
may not communicate effectively with Pro/TOOLKIT applications, or with
Pro/INTRALINK. Furthermore, Pro/INTERFACE for CaDDS5 may not function
properly.
Note: Windows Platforms are unaffected
by the PTC/Setup issue for this Product/Release.
Note: PTC/Setup is NOT required to
reconfigure an existing installation. It is ONLY required for a new
installation or updating an existing installation.
__________________________________________________________________________
Resolution – Please refer to Impact
section to determine which resolution steps are necessary for your system
then the Files
and Instructions section to obtain related updates.
- Software Update –
This issue is
resolved in Pro/ENGINEER Wildfire datecode 2003451 or later and is now
available for download.
o
IMPORTANT:
You MUST uninstall your existing Pro/ENGINEER installation before
installing this new Datecode.
- PTC/Setup – This file is
required to run PTC/Setup from an existing CD or CD Image. (You
will still need NMSD.exe to run the application that was installed
using this new PTC/Setup file.) When
available, download the files and follow the Instructions for
PTC/Setup below.
- NMSD – This file is required to
run the current Release and Build of software you have
installed. This file will replace the current NMSD file in your
current installations allowing them to function beyond January 10,
2004. When available, download the files and follow the
Instructions for NMSD below.
- This fix will resolve
interoperability with Pro/Toolkit applications and Workgroup
Managers. If using Pro/INTRALINK additional patches are
required to resolve the interoperability. Please review the
Pro/INTRALINK Resource Page for your release.
This
fix does not resolve the following known issues:
Certain
capabilities within Pro/ENGINEER Wildfire may no longer function, including
Peer-to-Peer Design Conferencing, File Open from HTTP and FTP sites, File
Send To, and Opening or Sending a Zip file.
__________________________________________________________________________
Files and Instructions- The files below are currently available for this
product/release as well as Instructions for applying the fixes. Please refer to Impact
and Resolution
sections to determine which files and instructions are necessary for
your system. Please download the
required files first, then the Installation Instructions.
Software Update
This issue is resolved in
Pro/ENGINEER Wildfire datecode 2003451 or later. A
CD Image may be downloaded using
the Software
Download/Request Tool. (Please select Order or Download Software
Updates and proceed by selecting Pro/ENGINEER in the Product Name pull-down
menu.)
- IMPORTANT: You MUST uninstall your existing
Pro/ENGINEER installation before installing this new Datecode.
- PTC
recommends this update as it is the most complete solution. It
is only available to customers on Active Maintenance.
-
PTC/Setup Files
·
PTC/Setup for Pro/ENGINEER
Wildfire on Windows
platforms IS NOT affected by the
Timeout issue.
PTC/Setup Installation Instructions
NMSD Files
NMSD
Installation Instructions
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