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ATTENTION: THIS PAGE IS
BEING UPDATED CONTINUOUSLY. PLEASE CHECK BACK FREQUENTLY.
This Product Resource page covers the impact
the Timeout issue has on this product/release, what options are available
to address the impact, and provide additional information including Files
and Instructions necessary to resolve the Timeout issue.
The
following 3 sections should be read sequentially:
Impact – Current
known areas affected by the timeout issue.
Resolution –
Description of the actions required to resolve affected areas.
Files and Instruction
– Links to updates required and instructions on how they should be
applied.
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Impact
o
PTC/Setup is
the installation program used by most PTC products. After January 10th
it will no longer be possible to install many CDs that use PTC/Setup.
o
The
following CD requires the new PTC/Setup: Â
- Windchill Workgroup Manager for Pro/ENGINEER
o
Pro/ENGINEER
will not start from a Windchill Workgroup Manager Workspace.
o
Users will
not be able to open a Pro/ENGINEER model from a Workspace
- Windchill Graphics Server
- Windchill will not be able to
generate Pro/ENGINEER viewables.
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Resolution – Please refer to Impact section to determine which resolution steps
are necessary for your system then the Files and
Instructions section to obtain related updates.
- PTC/Setup – This file is
required to run PTC/Setup from an existing CD or CD Image. When
available, download the files and follow the Instructions for
PTC/Setup below.
- Windchill Workgroup Manager for Pro/ENGINEER
- Important Note: If you are using Windchill Release
6.0 (all DSU levels) with the Workgroup Manager for
Pro/ENGINEER please contact PTC Technical Support
- Pro/ENGINEER Software Update – To allow both the ability
to start Pro/ENGINEER 2001 from a Windchill Workgroup Workspace and open Pro/ENGINEER
models from a Workspace, a new build of Pro/ENGINEER must be
installed. This build is Pro/ENGINEER Datecode 2003441 or
later. Therefore, when this build becomes available, it is
recommended that a new installation be performed. If you install this
new Datecode you DO NOT need to apply the NMSD fix.
- NMSD - This update will allow
Pro/ENGINEER to start from a Windchill Workgroup Manager for
Pro/ENGINEER Workspace. This downloadable patch will replace the
current NMSD file in your Pro/ENGINEER installation. This
option is available if an update of Pro/ENGINEER is not possible.Â
Please follow the instructions listed for appropriate release of
Pro/ENGINEER at the location listed below.
- Windchill Grahics Server
- NMSD - The Pro/ENGINEER software that is being
accessed by the Windchill CAD Worker must have the new NMSD file
applied or must be upgraded to Pro/ENGINEER 2001 Datecode 2003441 (or
later).
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Files and Instructions- The files below are currently available for this
product/release as well as Instructions for applying the fixes. Please refer to Impact and Resolution sections to determine which
files and instructions are necessary for your system. Please download
the required files first, then the Installation Instructions.Â
PTC/Setup Files
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Primary Server
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hp8k
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HTTP
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i486_nt
(NT, 2000, XP)
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HTTP
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ibm_rs6000
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HTTP
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sun4_solaris
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HTTP
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PTC/Setup Installation Instructions
NMSD Files
Please
visit the appropriate Timeout Resource page for your Pro/ENGINEER Release.
Click
one:
 Return to the Technical
Resource page
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