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ATTENTION: THIS PAGE IS
BEING UPDATED CONTINUOUSLY. PLEASE CHECK BACK FREQUENTLY.
This Product Resource page covers the impact
the Timeout issue has on this product/release, what options are available
to address the impact, and provide additional information including Files
and Instructions necessary to resolve the Timeout issue.
The
following 3 sections should be read sequentially:
Impact – Current known areas
affected by the timeout issue.
Resolution – Description
of the actions required to resolve affected areas.
Files and Instruction – Links
to updates required and instructions on how they should be applied.
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Impact
o PTC/Setup is the installation
program used by most PTC products. After January 10th it
will no longer be possible to install many CDÂ’s that use PTC/Setup.
o The following CDs require the
new PTC/Setup:
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Windchill
Foundation & PDM
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Windchill
Customization Factor
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Windchill
Info*Engine
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Windchill
Language DSU
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Windchill
Service Pack 6
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Windchill
Workgroup Manager for Pro/ENGINEER
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Windchill
Workgroup Manager for CADDs
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Windchill
Workgroup Managers for AutoCAD, Unigraphics, SolidWorks, Inventor, Ideas
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Windchill
Workgroup Manager for Catia V5
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Windchill
Workgroup Manger for Catia
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Windchill
Pro/INTRALINK Gateway
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Windchill
Optegra Gateway
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Windchill
Workgroup Manager for Cadence
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Windchill
Workgroup Manager for Mentor Graphics Board Station
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Windchill
Sourcing Factor
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Windchill
Production Factor
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- Windchill Workgroup Manager for Pro/ENGINEER 2001
o Pro/ENGINEER 2001 will not start
from a Windchill Workgroup Manager Workspace.
o Users will not be able to open a
Pro/ENGINEER model from a Workspace
o Users will not be able to upload
and download Pro/ENGINEER files
- Windchill Visualization Service
(WVS)
o Windchill will not be able to
generate Pro/ENGINEER viewables
- Windchill Workgroup Manager for Pro/ENGINEER 2001
- (See above)
- Windchill Workgroup Manager for
Pro/ENGINEER Wildfire
o Pro/ENGINEER
Wildfire will not be able to communicate with Windchill.
- Windchill Visualization Service
(WVS) - (See above)
- PTC/Setup – (See
above)
- Windchill Workgroup Manager for
Pro/ENGINEER 2001
o Pro/ENGINEER 2001 will not start
from a Windchill Workgroup Manager Workspace.
o Users will not be able to open a
Pro/ENGINEER model from a Workspace
- Windchill Workgroup Manager for
Pro/ENGINEER Wildfire - (See above)
- Windchill Visualization Service
(WVS) - (See above)
__________________________________________________________________________
Resolution –
Please refer to Impact
section to determine which resolution steps are necessary for your system
then the Files and
Instructions section to obtain related updates.
- PTC/Setup – This file is
required to run PTC/Setup from an existing CD or CD Image. When
available, download the files and follow the Instructions for
PTC/Setup below.
- Windchill Workgroup Manager for Pro/ENGINEER 2001
- Pro/ENGINEER Software Update – To allow both the
ability to start Pro/ENGINEER 2001 from a
Windchill Workgroup Workspace and open Pro/ENGINEER models from a Workspace, a
new build of Pro/ENGINEER must be installed. This build is
Pro/ENGINEER Datecode 2003441 or later. Therefore, when this
build becomes available, it is recommended that a new installation be
performed. If you install this new Datecode you DO NOT need to
apply the NMSD fix. However, with this new build of
Pro/ENGINEER 2001 it is still necessary to apply the File Adapter DLL
patch.
- NMSD - This file will allow
Pro/ENGINEER 2001 to start from a Windchill Workgroup Manager for
Pro/ENGINEER 2001 Workspace. This downloadable patch will replace the
current NMSD file in your Pro/ENGINEER installation. This
option is available if an update of Pro/ENGINEER is not
possible. To install the NMSD file, please follow the
instructions listed for appropriate release of Pro/ENGINEER at the
location listed below.
- Windchill Workgroup Manager for
Pro/ENGINEER File Adapter DLL – This Temporary Patch is
required to allow for successful upload and download using the
Workgroup Manager for Pro/ENGINEER 2001. When available,
download this new file and follow the instructions for the “Windchill
Workgroup Manager for Pro/ENGINEER File Adapter” below.
NOTE: The Windchill
Workgroup Manager for Pro/ENGINEER File Adapter DLL is NOT required with
DSU 7.
- Windchill Workgroup Manager for Pro/ENGINEER
Wildfire
- Pro/ENGINEER Software Update – Customers must upgrade
their Pro/ENGINEER software to Pro/ENGINEER Wildfire Datecode 2003451
or later.
- Windchill Visualization Service (WVS)
- NMSD - The Pro/ENGINEER software that is being
accessed by the Windchill Visualization Service CAD Worker must have
the new NMSD file applied or must be upgraded to Pro/ENGINEER 2001
Datecode 2003441 (or later), or Pro/ENGINEER Wildfire Datecode
2003451 (or later).
- Windchill Workgroup Manager for
Pro/ENGINEER File Adapter DLL – If your Windchill system is configured
with File Synchronization this temporary patch is required to
enable proper Pro/ENGINEER viewable generation. This
also applies to a Windchill system configured with the Pro/INTRALINK
Gateway. When available, download this new file and follow the
instructions for the “Windchill Workgroup Manager for Pro/ENGINEER
File Adapter” below. If you are using a distributed CAD agent,
be sure to follow the specific distributed CAD agent instructions.
NOTE: The Windchill
Workgroup Manager for Pro/ENGINEER File Adapter DLL is NOT required with
DSU 7.
__________________________________________________________________________
Files and Instructions- The files below are currently available for this
product/release as well as Instructions for applying the fixes. Please refer to Impact and Resolution sections
to determine which files and instructions are necessary for your
system. Please download the required
files first, then the Installation Instructions.
PTC/Setup Files
PTC/Setup Installation Instructions
NMSD Files
Please visit the appropriate Timeout
Resource page for your Pro/ENGINEER Release.
Click one:
Windchill Workgroup Manager for
Pro/ENGINEER File Adapter DLL
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Primary Server
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All
Platforms 6.2.6.00
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HTTP
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All
Platforms 6.2.6 DSU 2
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HTTP
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All
Platforms 6.2.6 DSU 3
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HTTP
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All
Platforms
6.2.6
DSU 4-6
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HTTP
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All
Platforms 6.2.6 DSU 7
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Not Affected
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Installation
instructions are contained within the README file found in the downloaded
temporary patch.
Return to the
Technical Resource page
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