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A PTC Technical Support Account Manager (TSAM) is your company's personal advocate for leveraging the breadth and depth of PTC's Global Support System, ensuring that your critical issues receive the appropriate attention quickly and accurately.
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| PRODUCT FAMILY | DESCRIPTION | RELEASE | FEATURE_VERSION |
| DSM | Distributed Services Manager License | WILDFIRE | 24 |
| DSS | Distributed Service License | WILDFIRE | 24 |
| ENG | Pro/ENGINEER | 2001 | 23 |
| ILS | Pro/INTRALINK Single Site | 3.2 | 3.2 |
| INS | Pro/INTRALINK ACCESS | 3.2 | 3.2 |
| INT | Pro/INTRALINK | 3.2 | 3.2 |
| MCH | Pro/MECHANICA | WILDFIRE | 24 |
| PCO | Pro/CONCEPT | 1.0 | 1.0 |
| VER | VERICUT | WILDFIRE | 24 |
