PTC Warranty 5.5 Has Been Released

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Transform the End-to-End warranty lifecycle. Win in the aftermarket.

Automate warranty processes

Increase aftermarket revenues and profits

Improve field technician efficiency & customer experience

Reduce revenue leakage & fraud

The importance of SLM in the digital thread

Warranty management is a key component PTC’s comprehensive SLM solution portfolio. Follow along to learn more about the value that SLM brings to complete the digital thread.

Learn how to overcome today’s warranty challenges

High warranty cost and lower service revenue due to inefficient warranty processes
Low warranty reimbursements recovered from suppliers
Inefficient product return process causes delays in returns
Need to track manufacturer & OEM service status of recall campaigns from start to finish
Inadequate inspection processes result in poor product quality & high warranty costs
Delays in ordering of parts & lack of visibility of orders requires manual processing and tracking
Erroneous claims being submitted & unnecessary repairs processed due to lack of systematic rules to validate correct part claims

Additional warranty management resources

PTC warranty and ServiceMax join forces

Growing a profitable service business requires building multiple flexible and sophisticated warranty and extended warranty programs.

IDC technology spotlight – innovation is driving disruption

Warranty management is an untapped opportunity for many manufacturers and service organizations to drive enhanced customer value, new revenues, and product innovation.

An SFGSM analysts take – strategies for GrowthSM

State of warranty chain management for 2018 and Beyond! The global warranty services community is reflecting a return to growth and profitability.

PTC warranty capabilities

PTC Warranty streamlines and automates all of the key aspects of warranty management to help reduce costs

PTC Warranty streamlines and automates all of the key aspects of warranty management to help reduce costs

Claims and returns management

Supplier recovery

Parts and service order management

Warranty analytics

White Paper: 6 steps to better warranties and contracts

Follow these 6 steps for increased customer value as outlined in this white paper.

Leader in warranty management software

IDC names PTC as a Leader in the IDC MarketScape 2024 for worldwide warranty service management applications.

PTC warranty datasheet

Save up to 50% reduction in warranty claims costs and 75% reduction in warranty processing overhead.

White Paper: 6 steps to better warranties and contracts Follow these 6 steps for increased customer value as outlined in this white paper.

Leader in warranty management software IDC names PTC as a Leader in the IDC MarketScape 2024 for worldwide warranty service management applications.

PTC warranty datasheet Save up to 50% reduction in warranty claims costs and 75% reduction in warranty processing overhead.

Minimize risk, accelerate time-to-value, and ensure maximum return on your investments

Take the next step with PTC warranty

PTC Warranty and Contract Management automates warranty chain processes to optimize product and warranty performance. This is achieved by standardizing warranty coverage and business rules, and then managing warranty claims, returns and supplier recovery centrally. The closed-loop feedback enables manufacturers to take feedback directly from the field to enable timely and continual product improvement, thereby reducing future warranty costs.

Minimize risk, accelerate time-to-value, and ensure maximum return on your investments

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