Warranty Management Solutions

IDC’s Warranty Vendor Assessment

IDC provides a quantitative and qualitative assessment of the capabilities and strategies of key warranty vendors. Explore them now and see where PTC ranks.


IDC MarketScape Warranty Video

IDC MarketScape Warranty Video

Sheila Brennan, Program Manager of Aftermarket and Service Strategies at IDC, shares key research findings, recommendations and vendor assessments within the warranty management and warranty analytics market space.

Watch the Video


IDC MarketScape: Worldwide Warranty Transaction Management 2012 Vendor Assessment

IDC MarketScape: Worldwide Warranty Transaction Management 2012 Vendor Assessment

This IDC MarketScape report examines and ranks the capabilities and strategies of the key vendors of warranty transaction management software to provide essential guidance to product companies seeking to improve warranty management capabilities.

IDC MarketScape: Worldwide Warranty Analytics 2012 Vendor Assessment

This IDC MarketScape report examines the capabilities and strategies of the key vendors in the warranty analytics software market to provide essential guidance to IT and service executive buyers. See which companies are described as having the strongest product functionality, vision and sales strategy.   Read the Reports