Article - CS244222
Is it possible to have case insensitive username logins in ThingWorx
Modified: 17-Jan-2025
Applies To
- ThingWorx Platform 7.1 to 9.5
Description
- Is there any method to turn off ThingWorx case sensitive feature ?
- How to make logging case-insensitive when using Active Directory Service (Distinguished names in AD are not case sensitive)
- User creation in ThingWorx is case sensitive, leading to duplicate entries when users are stored with different letter cases.
- The issue arises when users are created after the first login with varying cases in their usernames.
- Users seek a platform-level solution to ensure usernames are created in lowercase.
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