Article - CS246176
ThingWorx Widget is not displayed causing "ERROR - TW.Runtime.Workspace.Mashups.getWidget exception loading widget"
Modified: 19-Feb-2020
Applies To
- ThingWorx Platform 7.1 F000 to 8.1 SP1
- ThingWorx Platform 8.2 SP9
- ThingWorx Analytics 8.5.2 SP2
- ThingWorx Platform 8.5 SP1
Description
- Custom Chart Widgets from ThingWorx Marketplace not displayed/don't render data on Mashup
- Google Map Widget not displayed
- Mashup shows blank space instead of Google Map Widget
- Mashup does not display TimeSeriesV2 chart
- Only chart title of TimeSeriesV2 chart is displayed
- Error in Mashup logs:
ERROR - TW.Runtime.Workspace.Mashups.getWidget exception loading widget {
name: Error, message:
<Widget_Name>doesn't exist
}
<Widget_Name>doesn't exist
}
- Analytic Builder missing File Upload button
- Unable to create New Dataset
- Analytics Builder Choose file button is not available
- ApplicationLog.log provides underneath error message
Unable to process persistent property entry from source [xxx-AnalyticsServer_PredictionThing] [ THING NOT FOUND ]
[L: ERROR] Unable to process persistent property entry from source [xxx-AnalyticsServer_PredictionThing] [ THING NOT FOUND ]
[L: ERROR] Unable to process persistent property entry from source [xxx-AnalyticsServer_ValidationThing] [ THING NOT FOUND ]
[L: ERROR] Unable to process persistent property entry from source [xxx-AnalyticsServer_SignalsThing] [ THING NOT FOUND ]
[L: ERROR] Caught exception while evaluating reporting algorithm. Marking as not reporting
[L: ERROR] Unable to process persistent property entry from source [xxx-AnalyticsServer_PredictionThing] [ THING NOT FOUND ]
[L: ERROR] Unable to process persistent property entry from source [xxx-AnalyticsServer_ValidationThing] [ THING NOT FOUND ]
[L: ERROR] Unable to process persistent property entry from source [xxx-AnalyticsServer_SignalsThing] [ THING NOT FOUND ]
[L: ERROR] Caught exception while evaluating reporting algorithm. Marking as not reporting
- twas-twx-adapter.log provides underneath error message
ERROR i.v.c.i.l.c.VertxIsolatedDeployer - Failed in deploying verticle
java.net.SocketTimeoutException: Read timed out
at java.net.SocketInputStream.socketRead0(Native Method)
at java.net.SocketInputStream.socketRead(SocketInputStream.java:116)
at java.net.SocketInputStream.read(SocketInputStream.java:171)
at java.net.SocketInputStream.read(SocketInputStream.java:141)
at org.apache.http.impl.io.SessionInputBufferImpl.streamRead(SessionInputBufferImpl.java:139)
at org.apache.http.impl.io.SessionInputBufferImpl.fillBuffer(SessionInputBufferImpl.java:155)
at org.apache.http.impl.io.SessionInputBufferImpl.readLine(SessionInputBufferImpl.java:284)
[...]
at io.netty.util.internal.ThreadExecutorMap$2.run(ThreadExecutorMap.java:74)
at io.netty.util.concurrent.FastThreadLocalRunnable.run(FastThreadLocalRunnable.java:30)
at java.lang.Thread.run(Thread.java:748) [vert.x-eventloop-thread-0] ERROR c.t.c.client.things.VirtualThing - Service already defined: RetrieveAnalyticsServers [vert.x-eventloop-thread-0] ERROR c.t.a.e.application.AnalyticsGateway - Failed to recreate thing: xxx-AnalyticsServer [Client-EndpointMonitor-1] ERROR c.t.c.client.things.VirtualThing - Service already defined: RetrieveAnalyticsServers [Client-EndpointMonitor-1] ERROR c.t.a.e.application.AnalyticsGateway - Failed to recreate thing: xxx-AnalyticsServer
java.net.SocketTimeoutException: Read timed out
at java.net.SocketInputStream.socketRead0(Native Method)
at java.net.SocketInputStream.socketRead(SocketInputStream.java:116)
at java.net.SocketInputStream.read(SocketInputStream.java:171)
at java.net.SocketInputStream.read(SocketInputStream.java:141)
at org.apache.http.impl.io.SessionInputBufferImpl.streamRead(SessionInputBufferImpl.java:139)
at org.apache.http.impl.io.SessionInputBufferImpl.fillBuffer(SessionInputBufferImpl.java:155)
at org.apache.http.impl.io.SessionInputBufferImpl.readLine(SessionInputBufferImpl.java:284)
[...]
at io.netty.util.internal.ThreadExecutorMap$2.run(ThreadExecutorMap.java:74)
at io.netty.util.concurrent.FastThreadLocalRunnable.run(FastThreadLocalRunnable.java:30)
at java.lang.Thread.run(Thread.java:748) [vert.x-eventloop-thread-0] ERROR c.t.c.client.things.VirtualThing - Service already defined: RetrieveAnalyticsServers [vert.x-eventloop-thread-0] ERROR c.t.a.e.application.AnalyticsGateway - Failed to recreate thing: xxx-AnalyticsServer [Client-EndpointMonitor-1] ERROR c.t.c.client.things.VirtualThing - Service already defined: RetrieveAnalyticsServers [Client-EndpointMonitor-1] ERROR c.t.a.e.application.AnalyticsGateway - Failed to recreate thing: xxx-AnalyticsServer
- Mashups intermittently do not load after installing extension 'Custom Chart Widgets v 3.03'.
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