Article - CS345409

Error - 'TW.Runtime.Workspace.Mashups.getWidget exception loading widget' is seen on loading mashup with widgets imported as extension

Modified: 18-Oct-2021   


Applies To

  • ThingWorx Platform 9.0

Description

  • Widgets imported as Extension like State Panel, Time Series chart, Bar Chart widget does not load on mashup in runtime
  • Error as below is shown in mashup logs:
ERROR - TW.Runtime.Workspace.Mashups.getWidget exception loading widget {
name: Error,
message: <widget_name>doesn't exist
  • Clearing Browser cache or Tomcat cache did not resolve the issue
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