Article - CS395733

Upon entering invalid username or password into CreoView 9 or 10, the application exits without any warning

Modified: 13-Dec-2023   


Applies To

  • Creo View 9.0 to 10.0

Description

  • Creo View login dialog pop-up does not re-display,if users provide incorrect credentials
  • Creo View does not ask again for valid credentials after the wrong credentials are provided in Windchill PDMLink
  • PVagent is not re-prompting Creo View login dialog pop-up for user in case they entered wrong password
  • Users are not able to re-authenticate in case they entered wrong password
  • When doing "Open in CreoView" on a Windchill server that uses Basic Authentication, if the user enters invalid login details, then CreoView exits immediately and does not prompt the user to try again
  • Users are not receiving any feedback/warning message in case they entered wrong password
  • PVtrace log shows:-
Info    19:10:23.512  22 June 2023 102888 109688 internet DownloadTask Status code from download: 401

Info    19:10:23.512  22 June 2023 102888 106988 pvsa CvAgent AUTHENTICATE_SERVER_MESSAGE

Info    19:10:23.595  22 June 2023 102888 106988 pvsa CvBasicAuthentication Authentication URL is http://avikash2d.ptcnet.ptc.com/Windchill

Info    19:10:23.595  22 June 2023 102888 106988 pvsa CvBasicAuthentication Authentication URL path is /wtcore/jsp/wvs/vislogon.jsp

Info    19:10:33.979  22 June 2023 102888 106988 pvsa CvBasicAuthentication Credentials were sent successfully to server following Authenticate() callback

Info    19:10:34.019  22 June 2023 102888 106988 pvsa CvBasicAuthentication Operation aborted.

Info    19:10:34.019  22 June 2023 102888 106988 pvsa CvBasicAuthentication GetBindResult() = 0000000000000000

Info    19:10:34.019  22 June 2023 102888 106988 pvsa CvBasicAuthentication SessionAuthenticationComplete. status = 3

Error   19:10:34.019  22 June 2023 102888 106988 pvsa CvBasicAuthentication Error while creating HTTP Stream for server authentication - BindToStorage() failed

Info    19:10:34.019  22 June 2023 102888 106988 pvsa StartupDialog OnSessionAuthenticatedFailed

 
This is a printer-friendly version of Article 395733 and may be out of date. For the latest version click CS395733