Article - CS395733
Upon entering invalid username or password into CreoView 9 or 10, the application exits without any warning
Modified: 13-Dec-2023
Applies To
- Creo View 9.0 to 10.0
Description
- Creo View login dialog pop-up does not re-display,if users provide incorrect credentials
- Creo View does not ask again for valid credentials after the wrong credentials are provided in Windchill PDMLink
- PVagent is not re-prompting Creo View login dialog pop-up for user in case they entered wrong password
- Users are not able to re-authenticate in case they entered wrong password
- When doing "Open in CreoView" on a Windchill server that uses Basic Authentication, if the user enters invalid login details, then CreoView exits immediately and does not prompt the user to try again
- Users are not receiving any feedback/warning message in case they entered wrong password
- PVtrace log shows:-
Info 19:10:23.512 22 June 2023 102888 109688 internet DownloadTask Status code from download: 401 Info 19:10:23.512 22 June 2023 102888 106988 pvsa CvAgent AUTHENTICATE_SERVER_MESSAGE Info 19:10:23.595 22 June 2023 102888 106988 pvsa CvBasicAuthentication Authentication URL is http://avikash2d.ptcnet.ptc.com/Windchill Info 19:10:23.595 22 June 2023 102888 106988 pvsa CvBasicAuthentication Authentication URL path is /wtcore/jsp/wvs/vislogon.jsp Info 19:10:33.979 22 June 2023 102888 106988 pvsa CvBasicAuthentication Credentials were sent successfully to server following Authenticate() callback Info 19:10:34.019 22 June 2023 102888 106988 pvsa CvBasicAuthentication Operation aborted. Info 19:10:34.019 22 June 2023 102888 106988 pvsa CvBasicAuthentication GetBindResult() = 0000000000000000 Info 19:10:34.019 22 June 2023 102888 106988 pvsa CvBasicAuthentication SessionAuthenticationComplete. status = 3 Error 19:10:34.019 22 June 2023 102888 106988 pvsa CvBasicAuthentication Error while creating HTTP Stream for server authentication - BindToStorage() failed Info 19:10:34.019 22 June 2023 102888 106988 pvsa StartupDialog OnSessionAuthenticatedFailed
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