技术文章 - CS305796
尝试启动 ThingWorx 平台时,Tomcat 日志中显示“无法创建 SecurityManager,无法加载 SecretProvider”
已修改: 10-Jan-2025
适用于
- ThingWorx Platform 8.4 to 9.6
- Apache Tomcat
- Microsoft Windows
- Linux
说明
- 启动 ThingWorx 平台失败
- Tomcat 启动但 ThingWorx 启动失败
- ThingWorx Platform 的全新安装失败,并且<ThingworxStorage>\logs\ApplicationLog.log中未记录任何错误
- 启动 Apache Tomcat 时未创建<ThingworxStorage>\logs目录
- ThingWorx 应用程序日志在<tomcat_home>中名为LOG_PATH_IS_UNDEFINED的文件夹中创建
- 当 Apache Tomcat 与 ThingWorx Platform 位于不同的驱动器上时,ThingWorx 将无法启动
- 位于<tomcat_home>\logs中的日志文件显示以下内容:
- thingworx-foundation-标准输出.YYYY -MM-DD.txt
|-ERROR in ch.qos.logback.core.joran.spi.Interpreter@3:88 - RuntimeException in Action for tag [contextListener] com.thingworx.exceptions.ConfigurationException: java.lang.RuntimeException: Failed to create SecurityManager, Failed to load SecretProvider at com.thingworx.exceptions.ConfigurationException: java.lang.RuntimeException: Failed to create SecurityManager, Failed to load SecretProvider at at com.thingworx.system.configuration.PlatformSettings.getInstance(PlatformSettings.java:3400) at at com.thingworx.logging.LogbackUtilities.loadLogbackConfiguration(LogbackUtilities.java:54) at at com.thingworx.logging.LogUtilities.initializeLoggerContext(LogUtilities.java:440) ... Caused by: java.lang.RuntimeException: Failed to create SecurityManager, Failed to load SecretProvider at at com.thingworx.security.SecurityManagerBootstrapper.init(SecurityManagerBootstrapper.java:108) at at com.thingworx.security.SecurityManagerBootstrapper.init(SecurityManagerBootstrapper.java:74) at at com.thingworx.system.configuration.PlatformSettings.<init>(PlatformSettings.java:2273) at at com.thingworx.system.configuration.PlatformSettings.getInstance(PlatformSettings.java:3391) at ... 62 common frames omitted
- tomcat9-stdout.YYYY-MM-DD.log
[DATE_TIME] severe [main] org.apache.catalina.core.StandardContext.filterStart start filter exception: javax.servlet.ServletException: com.thingworx.exceptions.ConfigurationException: java.lang.RuntimeException: Failed to create SecurityManager, Failed to load SecretProvider at com.thingworx.security.authentication.HAAuthenticationFilter.init(HAAuthenticationFilter.java:49) at org.apache.catalina.core.ApplicationFilterConfig.initFilter(ApplicationFilterConfig.java:270) at org.apache.catalina.core.ApplicationFilterConfig.getFilter(ApplicationFilterConfig.java:251) at org.apache.catalina.core.ApplicationFilterConfig.<init>(ApplicationFilterConfig.java:102) at org.apache.catalina.core.StandardContext.filterStart(StandardContext.java:4530) at org.apache.catalina.core.StandardContext.startInternal(StandardContext.java:5176) ... Caused by: java.lang.RuntimeException: Failed to create SecurityManager, Failed to load SecretProvider at com.thingworx.security.SecurityManagerBootstrapper.init(SecurityManagerBootstrapper.java:65) at com.thingworx.system.configuration.PlatformSettings.<init>(PlatformSettings.java:1057) at com.thingworx.system.configuration.PlatformSettings.getInstance(PlatformSettings.java:1673) ... 45 more [DATE_TIME] severe [main] org.apache.catalina.core.StandardContext.listenerStop Exception sending context destroyed event to listener instance of class [com.thingworx.system.ThingWorxBootstrapper] java.lang.NullPointerException at com.thingworx.system.ThingWorxBootstrapper.contextDestroyed(ThingWorxBootstrapper.java:311) at org.apache.catalina.core.StandardContext.listenerStop(StandardContext.java:4729) at org.apache.catalina.core.StandardContext.stopInternal(StandardContext.java:5388) at org.apache.catalina.util.LifecycleBase.stop(LifecycleBase.java:257) at org.apache.catalina.util.LifecycleBase.start(LifecycleBase.java:187) ... FAIL - Application at context path [/Thingworx] could not be started
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