• 通过安装程序安装 ThingWorx for Microsoft SQL Server (mssql) 时发生错误
• 通过安装程序升级时发生错误
• 安装到最后阶段中止
• 使用安装程序安装 ThingWorx 失败，并出现以下错误之一：

There has been an error. ThingWorx Foundation installation failed. Please check the logs. The application will exit now.
There has been an error. No supported version of Java detected. Please install a supported version of Java, and ensure that the Java bin directory is in the system PATH variable. For more information about the compatibility of Java and ThingWorx versions, see the ThingWorx help center.

• <thingworx_installation_folder>\installer_Failed_installs\ThingWorxFoundation_install.log​​​​​ 或C:\Users\<username>\AppData\Local\Temp\ThingWorxFoundation_Failed_installs\ThingWorxFoundation_install.log 中出现错误：

Error running <chef>\bin\chef-client -z --config "<thingworx_installation_folder>\installer\foundation\knife.rb" -j "<thingworx_installation_folder>\installer\foundation.json" -L "<thingworx_installation_folder>\installer\logs\foundation-YYYYMMDDhhmmss.log": Program ended with an error exit code

ERROR: Exception handlers complete
Cinc Client failed. 30 resources updated in 25 seconds
FATAL: Stacktrace dumped to <Thingworx installer>/foundation/local-mode-cache/cache/cinc-stacktrace.out
FATAL: Please provide the contents of the stacktrace.out file if you file a bug report
FATAL: Mixlib::ShellOut::ShellCommandFailed: twx_keystore_secret[encrypt_db_password] (twx_foundation::database line 47) had an error: Mixlib::ShellOut::ShellCommandFailed: execute[secret ] (<Thingworx installer>/foundation/local-mode-cache/cache/cookbooks/twx_keystore/resources/secret.rb line 36) had an error: Mixlib::ShellOut::ShellCommandFailed: Command execution failed. STDOUT/STDERR suppressed for sensitive resource

• 安装程序失败， foundation-XXXXXXXXXX.log中出现以下错误：

FATAL: Mixlib::ShellOut::ShellCommandFailed: twx_keystore_secret[encrypt_db_password] (twx_foundation::database line 47) had an error: Mixlib::ShellOut::ShellCommandFailed: execute[secret ] (<Thingworx installer>/foundation/local-mode-cache/cache/cookbooks/twx_keystore/resources/secret.rb line 36) had an error: Mixlib::ShellOut::ShellCommandFailed: Command execution failed. STDOUT/STDERR suppressed for sensitive resource

• 安装程序失败，并在ThingWorxFoundation_installer.log中出现以下错误：

Error running cinc-client -z --config "<twx_installation_path>\installer\foundation\knife.rb" -j "<twx_installation_path>\installer\foundation.json" -L "<twx_installation_path>\installer\logs\foundation-XXXXXX.log": Program ended with an error exit code

• 安装程序失败， foundation-YYYYYYY 安装程序日志文件中出现以下错误：-

  The JAVA_HOME environment variable is not defined correctly
  This environment variable is needed to run this program;
  NB: JAVA_HOME should point to a JDK not a JRE