Article - CS62543
Registration or connection to a Windchill server in the Windchill Workgroup Manager fails with "The server is not supported" or "The client and server <hostname> do not match..."
Modified: 03-Jul-2023
Applies To
- Windchill PDMLink 9.0 to 12.1
- Windchill ProjectLink 9.0 to 11.2
- Pro/INTRALINK 8.x + 9.0 to 11.2
- Windchill PDM Essentials 10.1 to 11.2
- Windchill Workgroup Manager
Description
- Registration or connection to the Windchill server with the Windchill Workgroup Manager (WWGM) fails with one of the following errors:
- The server is not supported.
- The client and server <URL> do not match. Server version ##.#.## is not supported by this client build (##.#.##.#). See your Windchill Administrator about downloading the compatible client.
- Invalid server location. Please change the "Location" field and try again.
- What steps are required on client machines when a new release of the WWGM is installed on Windchill server?
- While publishing Windchill Workgroup Manager shows error:-
- The client and server <URL> do not match. Server version ##.#.## is not supported by this client build (##.#.##.#). See your Windchill Administrator about downloading the compatible client.
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