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Speaking of Service Episode 10: Get It Right the First Time—Using Data to Make Service Calls Maximally Effective
Chris MacDonald speaks with Haroon Abbu, Vice President, Digital, Data, and Analytics at Bell and Howell about how they use data to support remote service calls and troubleshoot before sending technicians out to customers.
Tune in to our Speaking of Service podcast where expert guests bring their outside view of the IIoT and discuss various aspects of service. Over the course of the series, we’ll cover some of the most important ways the IIoT can maximize service and bring value to your organization, including the need for remote condition monitoring, predictive maintenance, and so much more.
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