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Speaking of Service Episode 25: The Role of Predictive Maintenance in Field Service Organizations

November 29, 2023
Unplanned downtime is the enemy of efficient service, and when technicians are forced to react rather than predict, the resulting services is expensive, inefficient, and unsustainable over time and potentially harmful to customer relationships. Therefore, IOT predictive maintenance needs be top of mind for all field service organizations and the greater eco system. In this episode Mohan Gatta, speaks with Chris MacDonald on his perspective of the need for predictive maintenance within the field organization, what he experiences with customers and how those learnings can drive greater returns for other customers in turn.
Field Service and Digital Transformation

Unlock Immediate Value with Predictive Service

 Remote Service

Leveraging Connectivity and Predictive Analytics to Proactively Service Products in the Field

Speaking of Service Podcast

Tune in to our Speaking of Service podcast where expert guests bring their outside view of the IIoT and discuss various aspects of service. Learn More
Related Videos
Watch the video Digital Transformation Throughout the Product Lifecycle Watch the video Speaking of Service Episode 4: From Data to Insights-An Incremental Approach to Smart Connected Products Watch the video When the Stakes are High, Connectivity, Digital and AI Become Must-Have Technologies for Field Service Success Watch the video Speaking of Service Episode 9: Digital Transformation for Everyone—How Even Small Manufacturers Can Benefit from Digitally Transforming Their Operations Watch the video Speaking of Service 8: Value Engineering and the Economic Value of Data Watch the video Speaking of Service Episode 23: Field Service Organizations Contribute to Sustainability Efforts Long Before it was Termed Cool! Watch the video Speaking of Service Episode 22: Industrial Machinery for Packaging—Moving the Needle in the IoT Customer Journey & Business Model

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