Maximize revenue potential with service
Modernizing and expanding your service business can yield higher profit margins than traditional product sales. To achieve this, companies must rethink how they manage service—from data and technicians to supply chains and contracts—unlocking new value across the entire lifecycle.
Up to
Increase in service profitability
Up to
Faster resolution times
Up to
Increase in contractor renewal rate
Up to
Faster issue response
Up to
First-time fix rate
Increase service revenue with the right capabilities
PTC works with leading service organizations to transform how they support their customers. By using smart, connected solutions, these service teams are replacing reactive service with new, more successful models that allow for an increase in the services that can be administered remotely and unlock condition-based maintenance. The result is a service environment where asset performance is continuously monitored, downtime is able to be predicted rather than unplanned, and on-site services are more efficient, requiring fewer truck rolls.