Article - CS100783

Selecting and copying all the roles and members of a Change Request team throws "null" error in Windchill PDMLink 10.1

Modified: 26-Mar-2014   


Applies To

Windchill PDMLink 10.1 M010, M020

Description

  • Cannot copy a Change Request team
  • Error "null" is displayed on the screen as below :
​                      Error when Copy

  • Steps to reproduce:
  1. Navigate to Details page of a Change Request
  2. Add new Tab
  3. Select Customize
  4. Select Members under Collaboration
  5. Now, all the team roles and members for the change request are displayed
  6. Select all the roles and members
  7. Select Copy (using the copy icon or from Actions)
  • MethodServer log error is as shown below:
ERROR [ajp-bio-8010-exec-13] com.ptc.core.htmlcomp.components.TableViewBean ### - Error initializing configurable table view model.
wt.util.WTException: (wt.introspection.introspectionResource/8) wt.introspection.InfoNotFoundException: Info resource not found for java.lang.Object.
Nested exception is: (wt.introspection.introspectionResource/8) wt.introspection.InfoNotFoundException: Info resource not found for java.lang.Object.
at wt.introspection.WTIntrospector.loadInfo(WTIntrospector.java:692)
at wt.introspection.WTIntrospector.getClassInfo(WTIntrospector.java:317)
at wt.introspection.WTIntrospector.getClassInfo(WTIntrospector.java:285)
at com.ptc.core.meta.type.runtime.server.impl.modeled.ModeledTypeModel.getDescendants(ModeledTypeModel.java:233)
at com.ptc.core.meta.type.runtime.server.impl.integrated.StandardTypeModel.getDescendants(StandardTypeModel.java:201)
at com.ptc.core.htmlcomp.util.TypeHelper.getUnfilteredSubTypesForType(TypeHelper.java:272)
at com.ptc.core.htmlcomp.util.TypeHelper.getSubTypesForType(TypeHelper.java:235)
at com.ptc.core.htmlcomp.util.TypeHelper.getSubTypesForType(TypeHelper.java:194)
at com.ptc.core.htmlcomp.components.ConfigurableTableViewModel.getLabel(ConfigurableTableViewModel.java:427)
at com.ptc.core.htmlcomp.components.TableViewBean.initializeLabel(TableViewBean.java:294)
at com.ptc.core.htmlcomp.components.TableViewBean.getCompDescriptor(TableViewBean.java:285)
at com.ptc.core.htmlcomp.components.TableViewBean.processActiveView(TableViewBean.java:216)
at com.ptc.core.htmlcomp.components.TableViewBean.getModel(TableViewBean.java:128)
at com.ptc.core.htmlcomp.components.ConfigurableViewCommandDelegate.getModel(ConfigurableViewCommandDelegate.java:38)
at com.ptc.core.components.command.delegate.ComponentViewCommandDelegate.execute(ComponentViewCommandDelegate.java:85)
at com.ptc.core.components.util.InPlaceCommand.executeLocal(InPlaceCommand.java:166)
at com.ptc.core.components.util.InPlaceCommand.execute(InPlaceCommand.java:113)
at com.ptc.core.components.util.BatchCommandDelegate.execute(BatchCommandDelegate.java:49)
at com.ptc.core.components.util.InPlaceCommand.executeLocal(InPlaceCommand.java:166)
at com.ptc.core.components.util.InPlaceCommand.execute(InPlaceCommand.java:113)
at com.ptc.core.components.beans.ComponentModelBean.getModel(ComponentModelBean.java:278)
at com.ptc.jca.mvc.components.JcaComponentDataHelper._getComponentModel(JcaComponentDataHelper.java:213)
at com.ptc.jca.mvc.components.JcaComponentDataHelper.getComponentModel(JcaComponentDataHelper.java:81)
at com.ptc.jca.mvc.components.JcaComponentDataConverter.getModel(JcaComponentDataConverter.java:104)
at com.ptc.jca.mvc.components.JcaComponentDataConverter.convertRawData(JcaComponentDataConverter.java:90)
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