Article - CS105103

Arbortext Publishing Engine Server Responds With "Request terminated by hung subprocess detector"

Modified: 31-Mar-2022   


Applies To

  • PTC Arbortext Publishing Engine 5.3 to 8.1
  • Windchill Service Information Manager 10.0 to 12.0

Description

  • Arbortext Publishing Engine (PE) server responds with "Request terminated by hung subprocess detector"
  • Error: Request terminated by hung process detector. Your request was assigned to process 'nnnn' in the 'pool-default'. The subprocess failed to respond before 1800 seconds had elapsed as specified by the 'maxBusyInterval' parameter of the subprocess pool. If you are satisfiled that the operation was proceeding normally, you could reconfigure your server by increasing your timeout interval.
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