Article - CS110511

List of executables and port numbers that need to be added to the Windows Firewall exceptions list for Flex enabled products

Modified: 31-Dec-2024   


Applies To

  • Pro/ENGINEER and Creo Elements/Pro Wildfire to Wildfire 5.0
  • Creo Parametric 1.0 to 11.0
  • Mathcad 14.0 to 15.0
  • Mathcad Prime 1.0 to 10.0
  • Windchill Quality Solutions Enterprise Edition 10.0 to 11.0
  • Windchill Quality Solutions Team Edition 10.0 to 11.0
  • PTC Arbortext Editor 6.0 to 8.2
  • PTC Arbortext Styler 6.0 to 8.2
  • PTC Arbortext Publishing Engine 6.0 to 8.2
  • Pro/MECHANICA and Creo Elements/Pro Mechanica Wildfire to Wildfire 5.0
  • Creo Simulate 1.0 to 9.0
  • Creo Illustrate 1.0 to 10.0
  • Windchill PDMLink 10.2 to 11.2

Description

  • List of executables and port numbers that need to be added to the Windows Firewall exceptions list for Flex enabled products
  • Windows-Firewall blocks nmsd.exe, xtop.exe and pro_comm_msg.exe in private networks
  • Error "ptc_d is stopped working" when a windows machine goes into Sleep or Hybernate mode
  • Which exceptions should be added to the Windows Firewall on the server
  • Getting error "License request failed for feature PROE_XXXXXXXX :-96 server machine is down or not responding" on client machine
  • Windows Firewall blocks the communication between server and client machines
  • Communication is not established between license server for PTC and client machines
  • Server is unreachable while installing the application
  • How to obtain a License through a firewall
  • How to get a remote license through VPN
  • Getting "Flexnet Licensing error -96,491" while starting the software
  • Which are the firewall rules for the Windows Firewall that are needed for parametric.exe, simulate.exe and xtop.exe
  • Which files should be added as exception to avoid Windows Firewall popup
  • License server is unreachable
  • License server is down or not responding
  • Getting the error "Unable to get required Mechanica license. Please contact your sales representative"
  • Getting the error message "DSM is unable to obtain a license to run" while starting Creo Distributed Services
  • File > Open window takes longer time to pop-up on specific system
  • What port information need to open on firewall
  • Software / Application is getting crash during initialization
  • Please help to confirm the following two process names of CREO4.0-M140: 1. The process name when the software is installed; 2. The process name when the software is running
  • What process needs to be excluded(listed as white list) for encryption software to make sure Creo Parametric run stably
  • Jobs in Creo Distributed batch are not processing and idle in Unsubmitted state only
  • Processes of Creo Parametric in Windows system to be excluded in encryption software
  • Unable to obtain a License from License server even after Port 7788 has already been added to the Windows Firewall exceptions
  • Freezes when opening Inventor IPT and IAM under Creo Parametric in Standalone mode 
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