Article - CS120644
General troubleshooting process for server outages/performance issues in Integrity Lifecycle Manager/Windchill RV&S
Modified: 06-Nov-2024
Applies To
- PTC RV&S (formerly Integrity Lifecycle Manager) 2009 9.6 to 13.2
Description
- Preliminary troubleshooting processes for Integrity server
- What initial information would Integrity Support request for troubleshooting performance issues or server outages?
- Is the server actually down?
- Integrity server requires restart
- Integrity server unresponsive
- How to enable DEBUG logging
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