Article - CS130110
PTC Solution Installer (PSI) fails with error "java.net.ConnectException: Connection refused" in Windchill PDM Essentials.
Modified: 25-Sep-2023
Applies To
- Windchill PDMLink 10.1 to 12.1
Description
- Installation of PDM Essentials fails with error message Windchill Server Failed.
- Installation aborts in step Windchill Server Installation
- PTCSOLNINSTALLER_PtcInstall.log shows:
Starting Apache.
Checking if web service is running...
checking URL connection to http://<Server Addresse>:80 ...
apache running at http://<Server Addresse>:80
apache already appears to be running. Will not attempt to start.
Apache seems to be running.
Loader command: <PDM Essentials Home>\bin\windchill.exe --java=<PDM Essentials Home>\Java\bin\java.exe --javaargs=-Dwt.load.installer.serverManagerTimeout=300 wt.load.WindchillLoader -All -Unattended -AbortOnError -Locale=<locale> -User=<admin user> -Password=<admin password>joining with std out thread
HTTP Server failed to start.
HTTP Server failed to start.
Exception while attempting to connect (web service may simply not be running)
java.net.ConnectException: Connection refused: connect
std out thread join timed out. std out log may be incomplete.
joining with std error thread
std err join timed out. error log may be incomplete.
Windchill loader exited with error status = 1
Installation is Aborting. The installation cannot continue.
A critical popup has been quieted due to silent install, the install will now abort. Error Message: Installation is Aborting. The installation cannot continue.
:
Windchill Loader failed.
Installation is Aborting. The installation cannot continue.
Aborting installation.
Installation is Aborting. The installation cannot continue.
aborting: original exit_code = 2
aborting: normalized exit_code = 2
This is a printer-friendly version of Article 130110 and may be out of date. For the latest version click CS130110