Article - CS134882
How to troubleshoot LDAP authentication for Integrity Lifecycle Manager/PTC RV&S
Modified: 29-Nov-2024
Applies To
- PTC RV&S (formerly Integrity Lifecycle Manager) 2009 to 13.2
Description
- How to re-enable LDAP or Active Directory user authentication
- * * * * WARNING * * * * (5): Login exception encountered while attempting authentication of user xxxx via policy default_clear. Details of exception java.lang.RuntimeException: Unable to authenticate to LDAP server: The credentials presented to the server for authentication are not valid. (For example, the password sent to the server does not match the user's password in the directory.)
- How to avoid LDAP security problems with Integrity Server
- LDAP error code 49 data 52e - Invalid Credentials
- LDAP error code 49 data 525 - User not found
- LDAP error code 49 data 532 - Password expired
- LDAP error code 49 data 533 - Account disabled
- LDAP error code 49 data 701 - Account expired
- LDAP error code 49 data 775 - User account locked
- LDAP Host not available: <LDAP Host name> at port <number>
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