Article - CS151671

Arbortext Publishing Engine (APE) doesn't work after upgrade

Modified: 08-Oct-2024   


Applies To

  • PTC Arbortext Publishing Engine 5.4 to 8.2
  • PTC Arbortext Styler 5.4 to 8.2
  • PTC Arbortext Editor 5.4 to 8.2

Description

  • After the upgrade, Arbortext Publishing Engine (APE) won't start
  • PE Diagnostics program shows COM error
  • Error "Unable to register COM class object" thrown while starting APE Interactive
  • PE Test page shows "Unknown until first subprocess invocation"
  • License tab on PE Index Page is taking longer and shows error:
All subprocesses are currently busy.

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