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Article - CS151986

Search is returning "wt.org.UserNotFoundException: User not found: unknown web name: "" " after rehosting Windchill PDMLink

Modified: 20-Dec-2022   


Applies To

  • Windchill PDMLink 9.1 M050
  • Windchill PDMLink 12.0.2.4

Description

  • After rehost accessing the Search page return the following error
(wt.session.sessionResource/2) wt.org.UserNotFoundException: User not found: unknown web name: "".
    at wt.session.StandardSessionManager.getAuthenticatedUser(StandardSessionManager.java:640)
    at wt.session.StandardSessionManager.getPrincipal(StandardSessionManager.java:206)
    at wt.session.SessionManagerFwd.getPrincipal(SessionManagerFwd.java:83)
    at wt.access.StandardAccessControlManager.getCurrentPrincipal(StandardAccessControlManager.java:9806)
    at wt.access.StandardAccessControlManager.hasAccess(StandardAccessControlManager.java:679)
    at wt.access.AccessControlManagerFwd.hasAccess(AccessControlManagerFwd.java:371)
    at wt.pds.SurrogateAccessController.checkAccess(SurrogateAccessController.java:150)
    at wt.pds.CompositeAccessController.checkAccess(CompositeAccessController.java:176)
    at wt.pds.StandardACProcessor.processResults(StandardACProcessor.java:186)
    at wt.pds.SequentialResultBuilder.build(SequentialResultBuilder.java:529)
    at wt.pds.BasicResultCursor.next(BasicResultCursor.java:555)
    at wt.pds.SQLDatabasePds.query(SQLDatabasePds.java:811)
    at wt.pom.PersistentObjectManager.query(PersistentObjectManager.java:1146)
    at wt.pom.PersistentObjectManager.query(PersistentObjectManager.java:1049)
    at wt.fc.StandardPersistenceManager._query(StandardPersistenceManager.java:4444)
    at wt.fc.StandardPersistenceManager._find(StandardPersistenceManager.java:4499)
    at wt.fc.StandardPersistenceManager.find(StandardPersistenceManager.java:1550)
    at wt.fc.StandardPersistenceManager.find(StandardPersistenceManager.java:605)
    at wt.fc.PersistenceManagerFwd.find(PersistenceManagerFwd.java:212)
    at com.ptc.core.htmlcomp.tableview.TableViewDescriptorHelper.getOOTBTableViews(TableViewDescriptorHelper.java:431)
    at com.ptc.core.htmlcomp.tableview.TableViewDescriptorHelper.getDefaultOOTBTableView(TableViewDescriptorHelper.java:555)
    at com.ptc.core.htmlcomp.tableview.TableViewDescriptorHelper.getCurrentActiveView(TableViewDescriptorHelper.java:529)
    at com.ptc.core.htmlcomp.components.TableViewBean.getActiveView(TableViewBean.java:140)
    at com.ptc.core.htmlcomp.components.TableViewBean.getModel(TableViewBean.java:114)
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