Article - CS175650

"LDAP: error code 32" is returned when accessing a Product post upgrade in Windchill

Modified: 03-Jul-2024   


Applies To

  • Windchill PDMLink 10.0 to 12.1

Description

  • LDAP: error code 32 is returned when accessing Product post upgrade from Windchill PdmLink 10.1 M040 to 10.2 M022
  • Following error is reported when attempting to access a product
    javax.naming.NameNotFoundException: [LDAP: error code 32 - The search base entry 'ou=people,cn=EnterpriseLdap,cn=Windchill_10.1,o=ptc' does not exist]; remaining name 'ou=people,cn=EnterpriseLdap,cn=Windchill_10.1,o=ptc'
        at com.infoengine.jndi.QueryObjects.run(QueryObjects.java:276)
        at com.infoengine.jndi.JNDIAdapterImpl.processRequest(JNDIAdapterImpl.java:211)
        at com.infoengine.procunit.adapter.Adapter.send(Adapter.java:198)
        at com.infoengine.SAK.ObjectWebject.invoke(ObjectWebject.java:262)
        at com.infoengine.compiledTasks.file.ptc.Windchill_10$2e2.Windchill.tasks.wt.federation.queryprincipals$2exml.invoke(queryprincipals$2exml.java:100)
        at com.infoengine.SAK.Task.invoke(Task.java:1806)
        at com.infoengine.SAK.Task.invoke(Task.java:1714)
        at wt.org.LdapServices.queryPrincipalsTask(LdapServices.java:1080)
        at wt.org.LdapServices.queryPrincipalsFromLdap(LdapServices.java:886)
        at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
        at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:57)
        at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
        at java.lang.reflect.Method.invoke(Method.java:606)
        at wt.services.ServiceFactory$ServerInvocationHandler.invoke(ServiceFactory.java:399)
        at com.sun.proxy.$Proxy26.queryPrincipalsFromLdap(Unknown Source)
        at wt.org.StandardOrganizationServicesManager._queryPrincipals(StandardOrganizationServicesManager.java:7984)
        at wt.org.StandardOrganizationServicesManager._queryPrincipals(StandardOrganizationServicesManager.java:7810)
        at wt.org.StandardOrganizationServicesManager._queryPrincipals(StandardOrganizationServicesManager.java:7781)
        at wt.org.StandardOrganizationServicesManager._queryPrincipals(StandardOrganizationServicesManager.java:7775)
        at wt.org.StandardOrganizationServicesManager.findLikeOrganizations(StandardOrganizationServicesManager.java:4344)
        at wt.org.StandardOrganizationServicesManager.findLikeOrganizations(StandardOrganizationServicesManager.java:4303)
        at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
        at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:57)
        at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
        at java.lang.reflect.Method.invoke(Method.java:606)
        at wt.services.ServiceFactory$ServerInvocationHandler.invoke(ServiceFactory.java:399)
        at com.sun.proxy.$Proxy25.findLikeOrganizations(Unknown Source)
        at wt.inf.container.OrganizationCache.getByInternetDomainFromDirectory(OrganizationCache.java:423)
        at wt.inf.container.OrganizationCache.getByInternetDomain(OrganizationCache.java:301)
        at wt.inf.container.StandardWTContainerService.getByInternetDomain(StandardWTContainerService.java:679)
        at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
        at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:57)
        at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
        at java.lang.reflect.Method.invoke(Method.java:606)
        at wt.services.ServiceFactory$ServerInvocationHandler.invoke(ServiceFactory.java:399)
        at com.sun.proxy.$Proxy28.getByInternetDomain(Unknown Source)
        at com.ptc.core.meta.type.mgmt.server.impl.TypeDomainHelper.getContainerRef(TypeDomainHelper.java:504)
        at com.ptc.core.meta.type.mgmt.server.impl.TypeDomainHelper.getContainerRef(TypeDomainHelper.java:474)
        at com.ptc.core.meta.type.mgmt.server.impl.TypeDomainHelper.getContainerRefFromTypeName(TypeDomainHelper.java:384)
        at com.ptc.core.meta.type.mgmt.server.impl.TypeDomainHelper.getContainerRef(TypeDomainHelper.java:343)
        at com.ptc.core.meta.type.mgmt.server.impl.TypeDomainHelper.filterForDomain(TypeDomainHelper.java:85)
        at com.ptc.core.meta.type.mgmt.server.impl.TypeDomainHelper.filterForDomain(TypeDomainHelper.java:69)
        at com.ptc.core.meta.type.mgmt.server.impl.TypeDomainHelper.filterForDomain(TypeDomainHelper.java:102)
  • WinDU task InvalidLDAPEntries fails with error LDAP: error code 32
  • Error in InvalidLDAPEntries.log file
    com.ptc.windchill.upgrade.updates.UpdateExecutionException: Error executing IncrementalUpdate Invalid Ldap Entries (#InvalidLdapEntries)
    Nested exception is: (com.ptc.windchill.upgrade.updates.directives.directivesResource/39) com.ptc.windchill.upgrade.updates.DirectiveExecutionException: Method server code com.ptc.windchill.ldap.InvalidLdapEntriesDT.runDiagnostics failed.  See nested exception for details
    Nested exception is: wt.util.WTException: wt.method.MethodResultException: *ERROR* Server side Exception has occured: See MethodServer log for details
    Nested exception is: wt.method.MethodResultException: *ERROR* Server side Exception has occured: See MethodServer log for details
    at com.ptc.windchill.upgrade.updates.directives.LightWeightServiceDirective$Server.invokeLightWeightServiceApi(LightWeightServiceDirective.java:677)
    at sun.reflect.GeneratedMethodAccessor305.invoke(Unknown Source)
    at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
    at java.lang.reflect.Method.invoke(Method.java:498)
    at wt.method.MethodResultWriter.writeExternal(MethodResultWriter.java:165)
    at wt.method.MethodResult.writeExternal(MethodResult.java:226)
    at java.io.ObjectOutputStream.writeExternalData(ObjectOutputStream.java:1456)
    at java.io.ObjectOutputStream.writeOrdinaryObject(ObjectOutputStream.java:1430)

     
This is a printer-friendly version of Article 175650 and may be out of date. For the latest version click CS175650