"LDAP: error code 32" is returned when accessing a Product post upgrade in Windchill
Applies To
- Windchill PDMLink 10.0 to 12.1
Description
- LDAP: error code 32 is returned when accessing Product post upgrade from Windchill PdmLink 10.1 M040 to 10.2 M022
- Following error is reported when attempting to access a product
javax.naming.NameNotFoundException: [LDAP: error code 32 - The search base entry 'ou=people,cn=EnterpriseLdap,cn=Windchill_10.1,o=ptc' does not exist]; remaining name 'ou=people,cn=EnterpriseLdap,cn=Windchill_10.1,o=ptc' at com.infoengine.jndi.QueryObjects.run(QueryObjects.java:276) at com.infoengine.jndi.JNDIAdapterImpl.processRequest(JNDIAdapterImpl.java:211) at com.infoengine.procunit.adapter.Adapter.send(Adapter.java:198) at com.infoengine.SAK.ObjectWebject.invoke(ObjectWebject.java:262) at com.infoengine.compiledTasks.file.ptc.Windchill_10$2e2.Windchill.tasks.wt.federation.queryprincipals$2exml.invoke(queryprincipals$2exml.java:100) at com.infoengine.SAK.Task.invoke(Task.java:1806) at com.infoengine.SAK.Task.invoke(Task.java:1714) at wt.org.LdapServices.queryPrincipalsTask(LdapServices.java:1080) at wt.org.LdapServices.queryPrincipalsFromLdap(LdapServices.java:886) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:57) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) at java.lang.reflect.Method.invoke(Method.java:606) at wt.services.ServiceFactory$ServerInvocationHandler.invoke(ServiceFactory.java:399) at com.sun.proxy.$Proxy26.queryPrincipalsFromLdap(Unknown Source) at wt.org.StandardOrganizationServicesManager._queryPrincipals(StandardOrganizationServicesManager.java:7984) at wt.org.StandardOrganizationServicesManager._queryPrincipals(StandardOrganizationServicesManager.java:7810) at wt.org.StandardOrganizationServicesManager._queryPrincipals(StandardOrganizationServicesManager.java:7781) at wt.org.StandardOrganizationServicesManager._queryPrincipals(StandardOrganizationServicesManager.java:7775) at wt.org.StandardOrganizationServicesManager.findLikeOrganizations(StandardOrganizationServicesManager.java:4344) at wt.org.StandardOrganizationServicesManager.findLikeOrganizations(StandardOrganizationServicesManager.java:4303) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:57) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) at java.lang.reflect.Method.invoke(Method.java:606) at wt.services.ServiceFactory$ServerInvocationHandler.invoke(ServiceFactory.java:399) at com.sun.proxy.$Proxy25.findLikeOrganizations(Unknown Source) at wt.inf.container.OrganizationCache.getByInternetDomainFromDirectory(OrganizationCache.java:423) at wt.inf.container.OrganizationCache.getByInternetDomain(OrganizationCache.java:301) at wt.inf.container.StandardWTContainerService.getByInternetDomain(StandardWTContainerService.java:679) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:57) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) at java.lang.reflect.Method.invoke(Method.java:606) at wt.services.ServiceFactory$ServerInvocationHandler.invoke(ServiceFactory.java:399) at com.sun.proxy.$Proxy28.getByInternetDomain(Unknown Source) at com.ptc.core.meta.type.mgmt.server.impl.TypeDomainHelper.getContainerRef(TypeDomainHelper.java:504) at com.ptc.core.meta.type.mgmt.server.impl.TypeDomainHelper.getContainerRef(TypeDomainHelper.java:474) at com.ptc.core.meta.type.mgmt.server.impl.TypeDomainHelper.getContainerRefFromTypeName(TypeDomainHelper.java:384) at com.ptc.core.meta.type.mgmt.server.impl.TypeDomainHelper.getContainerRef(TypeDomainHelper.java:343) at com.ptc.core.meta.type.mgmt.server.impl.TypeDomainHelper.filterForDomain(TypeDomainHelper.java:85) at com.ptc.core.meta.type.mgmt.server.impl.TypeDomainHelper.filterForDomain(TypeDomainHelper.java:69) at com.ptc.core.meta.type.mgmt.server.impl.TypeDomainHelper.filterForDomain(TypeDomainHelper.java:102)
- WinDU task InvalidLDAPEntries fails with error LDAP: error code 32
- Error in InvalidLDAPEntries.log file
com.ptc.windchill.upgrade.updates.UpdateExecutionException: Error executing IncrementalUpdate Invalid Ldap Entries (#InvalidLdapEntries) Nested exception is: (com.ptc.windchill.upgrade.updates.directives.directivesResource/39) com.ptc.windchill.upgrade.updates.DirectiveExecutionException: Method server code com.ptc.windchill.ldap.InvalidLdapEntriesDT.runDiagnostics failed. See nested exception for details Nested exception is: wt.util.WTException: wt.method.MethodResultException: *ERROR* Server side Exception has occured: See MethodServer log for details Nested exception is: wt.method.MethodResultException: *ERROR* Server side Exception has occured: See MethodServer log for details at com.ptc.windchill.upgrade.updates.directives.LightWeightServiceDirective$Server.invokeLightWeightServiceApi(LightWeightServiceDirective.java:677) at sun.reflect.GeneratedMethodAccessor305.invoke(Unknown Source) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) at java.lang.reflect.Method.invoke(Method.java:498) at wt.method.MethodResultWriter.writeExternal(MethodResultWriter.java:165) at wt.method.MethodResult.writeExternal(MethodResult.java:226) at java.io.ObjectOutputStream.writeExternalData(ObjectOutputStream.java:1456) at java.io.ObjectOutputStream.writeOrdinaryObject(ObjectOutputStream.java:1430)