Article - CS201477

PSI fails with error "Graphical installers are not supported by the VM. The console mode will be used instead" in Windchill PDMLink

Modified: 08-Oct-2024   


Applies To

  • Windchill PDMLink 9.0 to 13.0

Description

  • Windchill PDMLink PTC Solution Installer (PSI) fails with error
Graphical installers are not supported by the VM. The console mode will be used instead.
  • PSI fails to launch but xterm or xclock shows correctly
  • When running PSI installer on the linux box to install the database,  option chosen locale and 2 is selected by default and saw error
command not found
  • Install Windchill in liunx environment, can't open GUI installation via xshell
  • The installation cannot pop up the visual box
  • PSI fails with error
Starting: /apphome/tools/WC13.0.1/MED-60702-CD-130_13-0-1-0_PTC-Solution-Installer/Disk1/InstData/GenericUnix/NoVM/setup.bin LAX_VM /usr/lib/jvm/java-17-amazon-corretto/bin/java
Starting installer in the background.  Please wait...
[wcadmin@xxxx MED-60702-CD-130_13-0-1-0_PTC-Solution-Installer]$ Preparing to install
Extracting the installation resources from the installer archive...
Configuring the installer for this system's environment...

Launching installer...

Picked up JAVA_TOOL_OPTIONS:  -Djdk.util.zip.disableZip64ExtraFieldValidation=true

Graphical installers are not supported by the VM. The console mode should be used instead...

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