Article - CS227712

LoggingSubsystem configuration option to write complete stack traces for ERROR level messgaes in ThingWorx Platform

Modified: 10-Mar-2025   


Applies To

  • ThingWorx Platform 6.5 to 9.7

Description

  • Enable logging of stack traces for error messages that occur on the ThingWorx Platform
  • How do I get a call stack for an exception that was thrown?
  • Is there a way to get a call stack for a NullPointerException from ThingWorx?
  • custom javascript code has been written without any error handling and an error occurs, Thingworx will log that an error occurred in a particular service but no other information is included
  • How to get the full error stack of an error messaged logged at the ERROR level in ThingWorx Platform
  • Write out error stack for messages logged in the ErrorLog.log file located in <ThingworxStorage>\logs
  • How to display the stack trace for a failed service call
  • Methods to determine where a specific service failed
  • Troubleshooting a general SQL service failure that is called by multiple upstream JavaScript services
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