Article - CS25826

Windchill server registration in Creo Parametric via Server Management window fails with error "Invalid server location. Please change the Location field and try again"

Modified: 30-May-2025   


Applies To

  • Creo Parametric 1.0 to 8.0
  • Pro/INTRALINK 8.x + 9.1 to 12.0
  • Windchill PDMLink 9.1 to 13.0
  • Windchill PDM Essentials 10.1 to 12.0
  • Windchill ProjectLink 9.1 to 12.0

Description

  • Following error is shown while registering a Windchill server in Creo Parametric via File > Manage Session > Server Management: 
    • Invalid server location. Please change the Location field and try again 
Error message received attempting to register the Windchill server
 
  • Unable to register the Windchill PDMLink server in Windchill Workgroup Manager
  • Unable to log in Windchill after username and password are input in the dialogue in Creo Parametric
  • The DNS to IP address lookup fails with the embedded Internet Explorer(IE) browser, returning a "INET_E_RESOURCE_NOT_FOUND" error in client debug logs (enabled via CS140107)
This is a printer-friendly version of Article 25826 and may be out of date. For the latest version click CS25826