Article - CS258676

ThingWorx fails to start with error "relation "system_version" does not exist"

Modified: 02-Apr-2021   


Applies To

  • ThingWorx Platform 7.3 to 8.5
  • PostgreSQL

Description

  • When attempting to start up a new ThingWorx installation with PostgreSQL database, the log located at \ThingworxStorage\logs\ApplicationLog.log reports the following error:
YYYY-MM-DD hh:mm:ss.537-0500 [L: ERROR] [O: c.t.p.p.PostgresModelExceptionTranslator] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] [message: ERROR: relation "system_version" does not exist_  Position: 128]
  • New ThingWorx installation fails to start
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