Article - CS275471

Getting error "Failed to validate the PostgreSQL connection" when using ThingWorx Installer

Modified: 07-Jun-2023   


Applies To

  • ThingWorx Analytics 8.5 to 9.3.0
  • ThingWorx Platform 8.5 to 9.3

Description

  • Getting error "Failed to validate the PostgreSQL connection, Check the information you entered" when installing ThingWorx Analytics server Docker version with Existing PostgreSQL database 
  • The IP, port number, Database Username and password are correct
  • Getting no pg_hba.conf entry for host "xxx", user "postgres", database "postgres", SSL off error in postgresql Log
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