Article - CS275544

The Mandatory Medical Device Problem Reporting Form for Industry (Canada Report) selects the No for 1. i and 1. ii even when the Reporter type is selected as Manufacturer in Windchill QMS

Modified: 06-Dec-2017   


Applies To

  • Windchill PDMLink 11.0

Description

  • The Mandatory Medical Device Problem Reporting Form for Industry (Canada Report) selects the No for 1. i and 1. ii even when the Reporter type is selected as Manufacturer 
  • Steps to reproduce:
  1. Create a Customer Experience
  2.  Navigate to Customer Experience Management tab and Create New Product Activity from the Product Activities table. Select type Regulatory Decision Canada
  3.  From the Related task -> Access the Evaluate Customer Experience -> Actions Create Evaluation
  4. Select the field Yes for “ Does this event meet the criteria for a Complaint?” and “Is this event potentially safety reportable?
  5. Complete the task
  6. From the Related task -> Canada Report Decision
  7. Complete the task
  8. From the Related task -> Canada Report Creation
  9. Actions -> Enter Report Details
  10. Select Reporter as Manufacturer 
  11. Select Blank Value for both the queries ( ii & iii ) in A1 section.
  12.  The report generated with the value selected as No even when the Reporter is selected as Manufacturer.
This is a printer-friendly version of Article 275544 and may be out of date. For the latest version click CS275544