Article - CS275630

"No IDP was configured, please update included metadata with at least one IDP" error reported in SecurityLog.log for ThingWorx Platform/ThingWorx Navigate

Modified: 08-Aug-2024   


Applies To

  • Windchill Navigate (formerly ThingWorx Navigate) 1.5.0 to 9.5
  • ThingWorx Platform 8.3 to 9.5
  • PingFederate

Description

  • After configuring SSO, attempting to access ThingWorx shows "The system is currently encountering an authentication configuration error"
  • ThingWorx Platform will not start with EnableSSO set to true in ThingworxPlatform\ssoSecurityConfig\sso-settings.json 
  • Cannot get ThingWorx with PingFederate SSO working
  • Single Sign-On with ThingWorx and PingFederate fails to start
  • How to properly export the necessary metadata file from PingFederate
  • What should the metadata file referenced by idpMetadataFilePath contain?
  • Error message below in in <ThingworxStorage>\logs\SecurityLog.log:
[No IDP was configured, please update included metadata with at least one IDP ]

​​​​​​
This is a printer-friendly version of Article 275630 and may be out of date. For the latest version click CS275630