Article - CS281952
Automatic Tag Generation (ATG) fails when importing the CSV generated from Productivity Suite in KEPServerEX / ThingWorx Industrial Connectivity
Modified: 21-Mar-2023
Applies To
- KEPServerEX 5.20.396.0 to 6.13
- ThingWorx Kepware Server 8.0 to 6.13
- Automation Direct - Productivity Suite software
Description
- Automatic Tag Generation (ATG) fails
- Error message when trying to generate tags from the CSV file exported from Productivity Suite software
Unable to generate a tag database for device <device name>. Reason: Import file is invalid or corrupt
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