Article - CS284611

PTC DeveloperLM License Manager server goes silent on UDP port after receiving client request

Modified: 01-May-2018   


Applies To

  • ObjectAda 8.2 to 9.2
  • All Windows releases

Description

  • PTC DeveloperLM License Manager (DLM) server goes silent on UDP port after receiving client request
  • DLM server appears to stop listening over the UDP port
  • Subsequent license and/or status requests are never responded to nor logged
  • After the 3 minutes has elapsed from the initial license request (the default "stale seat period"), the release of the ("dead handle") license seat is logged to the file 
  • The license service must be restarted to recover
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