Article - CS284806
MethodServer fails to start with error "Failed to get Flexera License Manager" in Windchill PDMLink
Modified: 29-Aug-2025
Applies To
- Windchill PDMLink 11.1 F000 to 13.1
Description
- MethodServer fails to start with error "Failed to get Flexera License Manager" in Windchill PDMLink
- Starting Windchill in Linux environment fails with error " Flexera throw an error : could not access lockfile directory: Input/output error"
- After running command to load demo data the MethodServer fails to start with error message "Could not verify lockfile directory access rights: No such file or directory"
- Error in the MethodServer.log file
INFO [NmActionService.initXml] com.ptc.netmarkets.util.misc.StandardNmActionService.xmlInit - Started InitializeXML With stax Parsing INFO [main] wt.system.out - Expecting an absolute path of the library: libFlxCore64.so.2016.08 ERROR [main] wt.licenseusage.licensing.PaidLicenseManager - Failed to get Flexera License Manager. Flexera throw an error : Internal error: Error in FNE protocol: PosixMutexImpl::PosixMutexImpl: Could not verify lockfile directory access rights: No such file or directory. 513 FATAL [main] wt.method.server - MethodServerMain abort java.lang.NullPointerException at wt.licenseusage.licensing.PaidLicenseManager.syncLocalLicenseCacheWithMaster(PaidLicenseManager.java:758) at wt.licenseusage.licensing.PaidLicenseManager.acquireAllLicenseFeatures(PaidLicenseManager.java:198) at wt.licenseusage.licensing.LicenseController.acquireLicenseFeatures(LicenseController.java:168) at wt.licenseusage.licensing.LicenseController.startLicenseController(LicenseController.java:142) at wt.licenseusage.licensing.StandardLicenseManagerService.performStartupProcess(StandardLicenseManagerService.java:124) at wt.services.StandardManager.startup(StandardManager.java:459) at wt.services.ManagerImplementation.startup(ManagerImplementation.java:363) at wt.services.DefaultStartupHandler.startup(DefaultStartupHandler.java:112) at wt.services.StandardManagerService.performStartupProcess(StandardManagerService.java:166) at wt.services.StandardManager.startup(StandardManager.java:459) at wt.services.StandardServicesHandler.start(StandardServicesHandler.java:44) at wt.method.MethodServerMain.run(MethodServerMain.java:603) at wt.method.MethodServerMain.main(MethodServerMain.java:373) FATAL [main] wt.method.server.shutdown - Stopping services... INFO [main] wt.method.server.shutdown.services - All managers shut down. FATAL [main] wt.method.server.shutdown - MethodServer stopped
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