Article - CS285603

"Data store unknown error" and "data_table does not exist" exception are showing after ThingWorx installation with PostgreSQL

Modified: 04-Jun-2020   


Applies To

  • ThingWorx Platform 8.2
  • PostgreSQL database

Description

  • After ThingWorx installation, the following error/exception is happening when trying to execute any service from a Stream:
    • [L: ERROR] [O: E.c.t.p.p.PostgresDataExceptionTranslator] [I: ] [U: Administrator] [S: ] [T: http-nio-80-exec-8] [message: [1,018] Data store unknown error: [Error occurred while accessing the data provider.]] org.postgresql.util.PSQLException: ERROR: relation "data_table" does not exist
  • ThingWorx application logs are getting filled with this error :
  • [L: ERROR] [O: c.t.p.p.PostgresDataExceptionTranslator] [I: ] [U: ] [S: ] [T: pool-10-thread-1] [message: [1,018] Data store unknown error: [Error occurred while accessing the data provider.]]
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