Article - CS286699

Configuring the Initial Password value for ThingWorx Platform

Modified: 09-Apr-2021   


Applies To

  • ThingWorx Platform 8.3 to 9.1

Description

  • Changes in ThingWorx installation process
  • How to set up the initial Administrator password
  • Completed installation and configuration of ThingWorx Platform, not able to launch after setting InitialPassword value in <ThingworxPlatform>\platform-settings.json file
  • ApplicationLog.log in <ThingworxStorage>\logs shows
    • Check the InitialPassword setting in the AdministratorUserPassword section in platform-settings.json. Password must be a minimum of 10 characters
  • ThingWorx 8.4 ScriptLog.log in <ThingworxStorage>\logs shows
    • [L: ERROR] [O: S.c.t.s.u.User] [I: ] [U: SuperUser] [S: ] [T: main] Admin Password entered did not pass validation. Check initial admin password set in platform-settings.json
  • Error deploying ThingWorx for the first time
    • Admin Password entered did not pass validation. Check initial admin password set in platform-settings.json.
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