Article - CS305899

Deployment of a clustered environment for Arbortext Content Delivery (ACD)

Modified: 14-Oct-2022   


Applies To

  • PTC Arbortext Content Delivery (formerly Servigistics InService) 7.1

Description

  • After clustered installation the viewer 1 is not responding and prompting multiple error mentioned below
    • [2022-09-06 07:59:57,782] [ERROR,CommandServlet;;81_default task-3;;] Authentication Failed {Exception: }
      javax.security.auth.login.FailedLoginException: PBOX00070: Password invalid/Password required
          at org.picketbox//org.jboss.security.auth.spi.UsernamePasswordLoginModule.login(UsernamePasswordLoginModule.java:286)

       
      [2022-09-06 07:59:20,182] [ERROR,FlexLMLicenseManager;;81_ServerService Thread Pool -- 86;;] Framework error message: Exception:
      com.macrovision.flexlm.FlexlmException: Can't Connect to License Server (-15,3002) (No route to host (Host unreachable))
           at com.ptc.ext//com.macrovision.flexlm.licsource.LicenseServer.connect(Unknown Source)
  • Above errors indicates that the issue is related to license server connectivity and authentication
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