Article - CS326825
Content of Embedded Browser shown as a blank page, when Creo Parametric is started with connection to Windchill server
Modified: 11-Mar-2025
Applies To
- Creo Parametric 4.0 to 10.0
- Windchill PDMLink 11.1 to 13.0
- Creo+
- PTC Windchill Workgroup Manager
- Embedded Chromium Browser
Description
- Content of Embedded Browser is not visible, blank page, when starting Creo Parametric or Workgoup Manager client linked to a Windchill server
- Clicking on the Creo Embedded browser shows message zbcefr.exe from PTC is not responding
- Information is missing in the certain columns such as last modified or created on or the Folder path is missing in the Windchill pages
- Images / logos not updated in embedded browser
- When working from home using VPN and Creo with cache generated in office (<Windchill server ip when pinged from office>), Windchill pages are shown as blank or folder icons are shown as broken image sign in Creo embedded browser
- In the Network page of Chrome DevTools with Embedded Browser (CS273018 ), the content could not be shown due to the CORS error (Cross-Origin Resource Sharing error:InvalidPrivateNetworkAccess (failed) preflight Preflight)
- Accessing workspace in Creo embedded browser results in blank page
- Accessing Windchill in Creo embedded browser results in blank page
This is a printer-friendly version of Article 326825 and may be out of date. For the latest version click CS326825