Article - CS333528

When VMWare Tools are updated to 11.1.5 or greater Arbortext Isoconvert hangs when processing CGM graphics

Modified: 16-Jan-2023   


Applies To

  • Arbortext IsoView 7.3 to M100
  • PTC Arbortext Publishing Engine 7.0 to 8.1.0.0
  • PTC Arbortext Styler 7.0 to 8.1.0.0
  • PTC Arbortext Editor 7.0 to 8.1.0.1

Description

  • When VMWare Tools are updated to 11.1.5 or greater Arbortext Isoconvert hangs when processing CGM graphics
  • While publishing documents from Arbortext Editor using Arbortext Publishing Engine with CGM graphics, publishing fails with a hung subprocess error
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