Article - CS337196
Admin User cannot edit mashups in ThingWorx Platform
Modified: 11-Sep-2024
Applies To
- ThingWorx Platform 8.4 to 9.2
Description
- ThingWorx admin user cannot edit mashups in the composer designer window.
- Mashup loading icon appears on the designer page, but mashup never loads
- Admin user can create new mashups without any issues
- User can view the mashups on the chrome browser fine
- User has admin level access to the composer and there are no permission restrictions that are blocking the user from editing a mashup
- No error messages are displayed in ThingWorx and browser console logs
- User also has access to the Base Theme in the composer and can view it
- License for the ThingWorx platform is valid
- Unable to edit mashups after ThingWorx license update
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