Article - CS340547

When the Windows user ID contains 2 byte characters, an error "am_save_sheet_dxf/f2_core/unknown_error" will occur in DXF translation

Modified: 28-Dec-2021   


Applies To

  • Creo Elements/Direct Modeling 20.1 to 20.4

Description

  • When the Windows user ID contains 2 byte characters, an error am_save_sheet_dxf/f2_core/unknown_error will occur in DXF translation.
  • In Creo Elements/Direct Modeling 20.1 and later releases, Annotation creates UserConfig.con file in user  home directory when user start it.
  • Unable to save drawings in DXF and DWG format, display am_save_sheet_dxf/f2_core/unknown_error. The method of recharging DXFDWG.con in the system has been tried, but it didn't work.
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