When the Windows user ID contains 2 byte characters, an error "am_save_sheet_dxf/f2_core/unknown_error" will occur in DXF translation
Applies To
- Creo Elements/Direct Modeling 20.1 to 20.4
Description
- When the Windows user ID contains 2 byte characters, an error am_save_sheet_dxf/f2_core/unknown_error will occur in DXF translation.
- In Creo Elements/Direct Modeling 20.1 and later releases, Annotation creates UserConfig.con file in user home directory when user start it.
- Unable to save drawings in DXF and DWG format, display am_save_sheet_dxf/f2_core/unknown_error. The method of recharging DXFDWG.con in the system has been tried, but it didn't work.