Article - CS342475

PTC Solutions Installer (PSI) fails with error "Duplicate entry not allowed" in Windchill PDMLink

Modified: 10-Mar-2023   


Applies To

  • Windchill PDMLink 12.0 to 12.1

Description

  • PTC Solutions Installer (PSI) fails with error "Duplicate entry not allowed" in Windchill PDMLink
  • WNC_PtcInstall.log output the following error.
ERROR  2021-04-08 10:07:36 - Error in file creation
com.infoengine.exception.adapter.IEAdapterException: Duplicate entry not allowed.
    at com.infoengine.au.json.parser.GenericParserImpl.create(GenericParserImpl.java:183)
    at com.infoengine.au.json.parser.GenericParserImpl.create(GenericParserImpl.java:539)
    at com.infoengine.json.CreateObject.createIEData(CreateObject.java:160)
    at com.infoengine.json.CreateObject.run(CreateObject.java:129)

 
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