Article - CS343202

Media Level Redundancy error "Attempt to map redundant item to secondary device failed" in PTC Kepware Products

Modified: 12-Dec-2023   


Applies To

  • Kepware Server (formerly KEPServerEX) 6.0.2107.0 to 6.15
  • ThingWorx Kepware Server (legacy) 8.0 to 6.15

Description

  • Redundancy devices of PTC Kepware Products switch with below error
Error Media Level Redundancy Plug-in Attempt to map redundant item to secondary device failed. | Item = 'Channel1.Device1.tag1', Secondary device = 'Channel2.Device2'.
error.PNG
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