Article - CS344248
Client installer fails to detect installed Java in PTC RV&S / Integrity Lifecycle Manager
Modified: 15-Jul-2025
Applies To
- PTC RV&S (formerly Integrity Lifecycle Manager) 12.0 to 13.4
Description
- Error Windows Error 2 Occurred While Loading the Java VM after running mksclient.exe installer
- Client installer fails to detect installed Java in PTC RV&S / Integrity Lifecycle Manager
- Error message shown:
- Java Virtual Machine Launcher
- Error: Registry key 'Software\JavaSoft\Java Runtime Environment\CurrentVersion' has value '1.8.0_<build>', but '1.8' is required.
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