Article - CS34463
Workflow processes are not getting started with status "Not started" in Routing History Windchill PDMLink
Modified: 15-Dec-2025
Applies To
- Windchill PDMLink 10.0 F000 to 13.0
Description
- Workflow processes are not getting started with status Not started in Routing History
- Change Notice / Change Request / Promotion process does not appear to be starting
- Workflow Processes are stuck at starting point with status Not Started in Routing History
- ECM workflow is not running
- Workflow process is not start
- Promotion Requests are not getting generated
- New task is not being generated for the Change Notice and Workflow processes are not getting started with status Not started in Routing History
- Workflow processes are not getting started with status Not started in Routing History with the below error:
ERROR [WfUserWorkQueue.PoolQueueThread-18098] root wcadmin - Queue entry number: XXXXXXXXX java.lang.reflect.InvocationTargetException at jdk.internal.reflect.GeneratedMethodAccessor251.invoke(Unknown Source) at java.base/jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) at java.base/java.lang.reflect.Method.invoke(Method.java:566) at wt.queue.QueueEntry.execute(QueueEntry.java:231) at wt.queue.QueueRunnable.run(QueueRunnable.java:159) at java.base/java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1128) at java.base/java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:628) at java.base/java.lang.Thread.run(Thread.java:829) Caused by: wt.util.WTRuntimeException: A persistence error occurred. Nested exception is: A persistence error occurred. at wt.fc.cache.StandardObjReferenceCacheService.getObject(StandardObjReferenceCacheService.java:161) at jdk.internal.reflect.GeneratedMethodAccessor209.invoke(Unknown Source) at java.base/jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) at java.base/java.lang.reflect.Method.invoke(Method.java:566) at wt.services.ServiceFactory$ServerInvocationHandler.invoke(ServiceFactory.java:399) at com.sun.proxy.$Proxy71.getObject(Unknown Source) at wt.fc.DefaultInflator$CorCache.inflate(DefaultInflator.java:409) at wt.fc.DefaultInflator$CorCache.inflate(DefaultInflator.java:397) at wt.fc.DefaultInflator$AbstractCache.get(DefaultInflator.java:291) at wt.fc.DefaultInflator$AbstractCache.get(DefaultInflator.java:259) at wt.fc.DefaultInflator.get(DefaultInflator.java:135) at wt.fc.CachedObjectReference.getObject(CachedObjectReference.java:198) at wt.workflow.engine.WfEventHelper.setIdentificationAttributes(WfEventHelper.java:487) at wt.workflow.engine.WfEventHelper.createExceptionEvent(WfEventHelper.java:304) at wt.workflow.engine.StandardWfEngineService.executionErrorEvent(StandardWfEngineService.java:2301) at wt.workflow.engine.StandardWfEngineService.runRobot(StandardWfEngineService.java:1193) ... 8 more Caused by: A persistence error occurred. at wt.pds.SQLDatabasePds.handleException(SQLDatabasePds.java:1082) at wt.pds.SQLDatabasePds.refresh(SQLDatabasePds.java:2526) at wt.pds.SQLDatabasePds.refresh(SQLDatabasePds.java:2307) at wt.pom.PersistentObjectManager.refresh(PersistentObjectManager.java:1478) at wt.pom.PersistentObjectManager.query(PersistentObjectManager.java:1262) at wt.fc.StandardPersistenceManager.restore(StandardPersistenceManager.java:2031) at wt.fc.StandardPersistenceManager.restore(StandardPersistenceManager.java:1188) at wt.fc.StandardPersistenceManager.restore(StandardPersistenceManager.java:1182) at wt.fc.cache.ReferenceCache.restore(ReferenceCache.java:312) at wt.fc.cache.ReferenceCache.get(ReferenceCache.java:303) at wt.fc.cache.StandardObjReferenceCacheService.getObject(StandardObjReferenceCacheService.java:149) ... 23 more Caused by: A persistence error occurred. at wt.pds.WTResultSet.readObject(WTResultSet.java:838) at wt.pds.PersistableItemBuilder.build(PersistableItemBuilder.java:543) at wt.pds.SQLDatabasePds.refresh(SQLDatabasePds.java:2503) ... 32 more Caused by: java.lang.ClassCastException
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