Article - CS345287

How to convert a software license to a hardware dongle in PTC Kepware Products

Modified: 23-Dec-2025   


Applies To

  • Kepware Server (formerly KEPServerEX) 6.0.2207.0 to 7.0
  • ThingWorx Kepware Server (legacy) 8.0 to 6.18

Description

  • How to convert a software license with PTC Kepware products to a hardware dongle purchased through PTC
  • How to change a software license to a hardware USB key?
  • User states that they need LIC files for their hardware keys; Missing LIC files for (9-xxxxxxxx, for respective activation ID XXXXXXXX-XXXX-XXXX-XXXX-XXXXXXXXXXXX)
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