Article - CS345287
How to convert a software license to a hardware dongle in PTC Kepware Products
Modified: 23-Dec-2025
Applies To
- Kepware Server (formerly KEPServerEX) 6.0.2207.0 to 7.0
- ThingWorx Kepware Server (legacy) 8.0 to 6.18
Description
- How to convert a software license with PTC Kepware products to a hardware dongle purchased through PTC
- How to change a software license to a hardware USB key?
- User states that they need LIC files for their hardware keys; Missing LIC files for (9-xxxxxxxx, for respective activation ID XXXXXXXX-XXXX-XXXX-XXXX-XXXXXXXXXXXX)
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