Article - CS357986

Following successful installation of ThingWorx Flow, login to Flow url returns 404 and the ValidateFlowSetup service fails with error "Failed to connect to Flow"

Modified: 10-Sep-2024   


Applies To

  • ThingWorx Platform 9.0 to 9.6

Description

  • Unable to login to Flow url
    • Flow server_name and port were validated in <nginx_home>\conf\conf.d\vhost-flow.conf
  • ThingWorx Foundation and FLow are unable to validate communication
  • Using the WorkflowSubsystem service ValidateFlowSetup, the following message is returned:
Found 2 issues. [FLOW-API-02] - Failed to connect to Flow. Ensure that you are accessing ThingWorx via Nginx URL.
[FLOW-OAUTH-02] - Failed to connect to Flow OAuth service. Check whether Flow keys are imported in ThingWorx KeyStore. 
  • Flow installation logs show no errors
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